Policy
Privacy Policy
Last Updated: 16th May, 2023
Empac Emperors Susu Enterprise, located in the Volta Region of Ghana, is committed to protecting your
privacy and
ensuring a secure experience when you interact with our website (www.empacsusu.com), our Android and iOS
applications,
and our services. This Privacy Policy explains how we collect, use, store, and protect your personal
information.
By using our website, mobile applications, and services, you agree to the collection, use, and sharing of
your
information as described in this Privacy Policy. If you do not agree with this policy, please do not use our
website or
services.
Information We Collect
We collect the following types of information:
a. Personal Information: Personal information includes any information that can be used to
identify you personally, such as your name, email
address, phone number, address, and government-issued identification number.
b. Financial Information: We collect your financial information, including your bank
account details and transaction history, to process
transactions and provide our services.
c. Technical Information: We automatically collect technical information when you visit our
website or use our mobile applications, such as your
IP address, browser type, operating system, device information, and usage data.
d. Communication Information: We collect information about your communications with us,
including any customer service inquiries, feedback, and
complaints.
How We Use Your Information
We use your information to:
a. Provide our services, such as processing transactions and maintaining your accounts.
b. Communicate with you about your accounts, transactions, and updates to our services.
c. Improve and personalize your experience on our website and mobile applications.
d. Ensure the security of our website and mobile applications.
e. Comply with legal and regulatory requirements.
Sharing Your Information
We may share your information with third parties in the following circumstances:
a. With service providers who perform functions on our behalf, such as payment processing, IT services, and
customer
support.
b. With government agencies and regulators as required by law, such as to comply with anti-money laundering
regulations,
tax reporting, and other legal obligations.
c. With law enforcement agencies in response to legal requests, such as subpoenas, court orders, or to
prevent fraud and
other illegal activities.
d. In connection with a merger, acquisition, or sale of assets involving Empac Emperors Susu Enterprise.
Security Measures
We implement a variety of security measures to protect your personal information, including encryption, firewalls, and secure socket layer (SSL) technology. We also limit access to your personal information to employees who need it to perform their job functions.
Retention of Your Information
We will retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
You have the right to:
a. Request access to your personal information.
b. Request correction or deletion of your personal information.
c. Object to our use of your personal information for certain purposes.
d. Withdraw your consent to our use of your personal information, where applicable.
Please contact us at [email address] to exercise your rights or for more information about your choices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy regularly to stay informed about our privacy practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us
at:
Empac Emperors Susu Enterprise
P.O Box 228, Akatsi,
Volta Region,
Ghana.
Phone: 0597782140/0208609288
Email: support@empacsusu.com